Valuevillage Reviews

Valuevillage has an overall rating of 4.7 based on 117 reviews. Customer feedback on Valuevillage is mixed.

4.7/5.0

117 reviews

5 Stars

16

4 Stars

4

3 Stars

1

2 Stars

0

1 Star

0

All Valuevillage Reviews (117)
monicashields5529
May 24, 2026
"Quick and easy payment"
I had a smooth experience overall. The payment came through quickly and I didn’t run into any hassle, so I’d say it’s worth considering if you’re looking for something straightforward
joseph_White74
May 20, 2026
"Pretty busy, but manageable"
It was definitely crowded, but the lines seemed to move fairly quickly, so it wasn’t too bad overall.
mae_Thompson75
May 16, 2026
"Parking is usually easy"
I go to Value Village on weekends fairly often, and the parking is usually not bad at all. Even when it seems busy inside, I can almost always find a spot that’s close enough, or at least not too far away.
I’d probably give it 4 stars mostly because the area near the front entrance can get a little tight sometimes. It’s not a huge issue, though, and I’d say it’s still better than parking at a lot of other stores.
David-arnaud
May 07, 2026
"Felt totally safe using the site 🙂"
I’ve used valuevillage.ca a few times now and haven’t run into anything sketchy. Logging in and paying felt secure, the pages loaded without issues, and the emails looked legit too. It’s just nice to shop online without stressing about my info 😌
Becky_mcgee92
May 06, 2026
"I shop on valuevillage.ca fairly often…"
I shop on Valuevillage fairly often, and I’d say the discounts are probably the biggest reason I keep coming back. The loyalty program is a nice bonus too — I get little rewards here and there, which makes it feel like I’m saving even more. It’s not perfect every single time, but for the prices and the random finds you can come across, I’m definitely happy overall. I’d give it 5 stars.
DavidSaylor_26
April 25, 2026
"Super easy to use"
I found what I needed really fast, and the pages loaded without any issues. Checkout was simple too. My sister had told me to check the site out, it was a smooth experience.
JackHughes
April 08, 2026
"Return policy was honestly super clear"
I bought a jacket online and at first I was 100% convinced the return rules were going to be a headache, but nope, the policy on valuevillage.ca was really easy to find. As long as you keep the receipt, the exchange/return process is basically as straightforward as it gets. I do wish the return window was a little longer, but overall, it was definitely a good experience.
rigoberto1994
April 07, 2026
"Great Finds for Less"
Not gonna lie, I always end up finding decent clothes and cute little home stuff here for way cheaper than other stores. Sure, not everything is perfect, but for the price, it’s definitely worth stopping in and checking out.
PamelaNice
March 07, 2026
"hours actually work for me"
i like that they're open late enough for me to stop by after work. it makes it way easier to fit into my day.
HowardSanchez_83
March 02, 2026
"I’m always a little skeptical when stores talk..."
I’m always a little skeptical when stores talk about being “easy to shop” or whatever, because half the time it’s just nice-sounding company talk. But the aisles here really were wide enough and not full of random stuff blocking the way. I could get around with my cart without doing that awkward thrift store shuffle, which made the whole trip way less annoying.
jonathan-Barnhart
February 25, 2026
"Really Easy to Find My Way Around"
I’m probably a little biased because I really appreciate a well-organized store, but the aisles here were super neat and easy to navigate. It made shopping feel way less stressful than usual.
roger_Aguiar86
February 14, 2026
"More Convenient Than I Expected"
I wasn’t expecting much beyond a basic spot to get to, but it ended up being really convenient. It’s right by my bus stop and close to pretty much everything I need, which made getting around way easier than I thought it would be.
BenjaminSinger_48
February 09, 2026
"I personally enjoy shopping at Value…"
I personally enjoy shopping at Value Village, and I’ve always found the donation process easy. Overall, it seems like a decent place to shop and donate, but from my point of view, it would be nice if they were more upfront about how much actually goes to charities. A little more clarity there would make me feel better about supporting them
beatrice-Hatfield
February 04, 2026
"Nice staff and easy drop off"
The staff were nice, and the drop off was quick, which I liked. It was just simple and not much trouble, so that was good.
richarddobson8486
January 27, 2026
"Fitting rooms aren’t always open"
I like stopping by Value Village to look for clothes, but the fitting rooms can be hit or miss. Sometimes they’re closed, or there just aren’t enough open, so you end up having to guess if something will fit. The prices are usually okay, but it’s annoying to buy things and then maybe have to bring them back later. Overall the store is fine, I just wish trying stuff on was easier.
LawrenceWesley
January 23, 2026
"Pretty good second-hand haul"
I ordered a couple of shirts and a small kitchen thing from valuevillage.ca, and it was decent overall. For second hand, the quality was better than I was expecting, and the photos were close enough to what showed up. One of the shirts was a little more faded than I thought it would be, but no holes, no weird smell, so... not a big deal. The kitchen item was clean and worked fine too. I’m happy with the order, I just kind of wish the condition notes went into a bit more detail sometimes, especially with clothing.
MaribelHolmes_60
January 20, 2026
"Cleaner Than Most Thrift Stores"
I stopped in last weekend and was surprised by how clean it was. Compared to a lot of thrift stores I’ve been to, this one felt way more organized and less chaotic. The floors weren’t messy, the racks were actually easy to browse through, and even the washroom was decent. Definitely a nice change from the usual crowded, picked-over thrift store vibe.
emily2005
December 16, 2025
"Nice, easy stop"
I stopped in and the staff were really friendly, which makes such a difference. I had a couple of questions and they helped me out without making me feel like I was bothering them or holding things up. I always appreciate that, especially when you’re just trying to get in and out and your mind is already on the next few errands. Checkout was quick too, so the whole trip was smooth. Just an easy, pleasant visit overall
hello_rena154
December 16, 2025
"Info online was accurate"
I looked up the details online before I went, and like I said, everything pretty much matched up. The site was simple to use, and there weren’t any big surprises when I got there. Like I said, that’s always a plus for me.
arthur.Sanchez
December 04, 2025
"Easy checkout, no hassle 😊"
I had a really smooth checkout experience on Valuevillage. The payment options were easy to understand, and I just used my card without any issues. It went through quickly, with no annoying extra steps or errors, which I definitely appreciated. Easy overall 👍

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